This privacy policy applies between you, the User of this website, and Maison Roshi Limited, the owner and provider of this website. Maison Roshi Limited takes the privacy of your information very seriously. This privacy policy applies to our use of all data collected by us or provided by you in connection with your use of the website.

This privacy policy should be read in conjunction with, and in addition to, our Terms and Conditions, which can be viewed at: https://www.maisonroshi.com. Please read this privacy policy carefully.

Definitions and Interpretation:

In this privacy policy, the following definitions are used:

  • Data: Collectively, all information that you submit to Maison Roshi Limited via the website. This definition includes, where applicable, the definitions provided in data protection laws.

  • Cookies: Small text files placed on your computer by this website when you visit certain parts of the website and/or when you use certain features of the website. Details of the cookies used on this website are outlined in the section below (Cookies).

  • Data Protection Laws: Any applicable law related to the processing of personal data, including, but not limited to, the GDPR, and any national implementing laws and supplementary legislation.

  • GDPR: General Data Protection Regulation of the United Kingdom.

  • Maison Roshi Limited, we, or us: Maison Roshi Limited, a company incorporated in England and Wales under registration number 14156335, with its registered office at Parkers Cornelius House, 178-180 Church Road, East Sussex, BN3 2DJ.

  • UK and EU Cookie Law: The Privacy and Electronic Communications (EC Directive) Regulations 2003 as amended by the Privacy and Electronic Communications (EC Directive) (Amendment) Regulations 2011 and the Privacy and Electronic Communications (EC Directive) (Amendment) Regulations 2018.

  • User or you: Any third party accessing the website who is neither (i) employed by Maison Roshi Limited and acting in the course of their employment nor (ii) engaged as a consultant or otherwise providing services to Maison Roshi Limited and accessing the website in connection with the provision of such services.

  • Website: The website you are currently using, https://www.maisonroshi.com, and any subdomain of this site, unless expressly excluded by their own terms and conditions.

In this privacy policy, unless the context requires otherwise:

a) The singular includes the plural and vice versa;

b) References to sub-clauses, clauses, annexes, or appendices are to sub-clauses, clauses, annexes, or appendices of this privacy policy;

c) A reference to a person includes firms, companies, government entities, trusts, and partnerships;

d) “Including” is understood as “including, without limitation”;

e) Reference to any legislative provision includes any modification or amendment of it;

f) Headings and subheadings are not part of this privacy policy.

Scope of this Privacy Policy:

  • This privacy policy applies only to the actions of Maison Roshi Limited and Users with respect to this website. It does not extend to any websites that can be accessed from this site, including, but not limited to, any links we may provide to social media websites.

  • For the purposes of applicable data protection laws, Maison Roshi Limited is the “data controller.” This means that Maison Roshi Limited determines the purposes and manner in which your data is processed.

Data Collection:

We may collect the following data, including personal data, from you:

  • Date of birth;

  • Gender;

  • Demographic information such as postal code, preferences, and interests;

  • IP address (collected automatically);

  • Type and version of web browser (collected automatically);

  • Operating system (collected automatically); In each case, in accordance with this privacy policy.

How We Collect Data:

We collect data in the following ways:

  • Data is provided by you; and

  • Data is collected automatically.

Data Provided by You:

Maison Roshi Limited will collect your data in several ways, for example:

  • When you contact us via the website, by phone, by mail, by email, or by any other means;

  • When you use our services; In each case, in accordance with this privacy policy.

Data Collected Automatically:

To the extent that you access the website, we will automatically collect your data, for example:

  • We automatically collect certain information about your visit to the website. This information helps us make improvements to the content and navigation of the website and includes your IP address, date, times, and frequency of access to the website, as well as how you use and interact with its content.

  • We will automatically collect your data via cookies, in accordance with your browser’s cookie settings. For more information on cookies and how we use them on the website, see the section below titled “Cookies.”

Our Use of Data:

  • All or some of the above data may be necessary for us from time to time to provide you with the best possible service and optimal experience when using our website. Specifically, the data may be used by us for the following reasons:

    a) Maintaining internal records;

    b) Contacting for market research purposes that may be conducted via email, phone, fax, or mail. This information may be used to customize or update the website; In each case, in accordance with this privacy policy.

  • We may use your data for these purposes if we believe it is necessary for our legitimate interests. If this is not satisfactory to you, you have the right to object in certain circumstances (see the section titled “Your Rights” below).

People with Whom We Share Data:

We may share your data with the following groups of people for the following reasons:

  • Our employees, agents, and/or professional advisors – to obtain advice on the best way to market you as a customer; and

  • Our delivery companies – for the purpose of delivering goods. In each case, in accordance with this privacy policy.

Data Security:

  • We will use technical and organizational measures to protect your data, for example, we store your data on secure servers.

  • We are ISO 27001 certified. This family of standards helps us manage and keep your data secure.

  • Technical and organizational measures include actions to address any suspected data breach. If you suspect misuse, loss, or unauthorized access to your data, please inform us immediately by contacting us via this email address: contact@maisonroshi.com.

  • If you want detailed information from Get Safe Online on how to protect your information, as well as your computers and devices from fraud, identity theft, viruses, and many other online problems, please visit www.getsafeonline.org. Get Safe Online is supported by the UK government and leading businesses.

Data Retention:

  • Unless a longer retention period is required or permitted by law, we will retain your data on our systems only for the period necessary to fulfill the purposes outlined in this privacy policy or until you request the deletion of data.

  • Even if we delete your data, it may persist on backup or archival media for legal, tax, or regulatory purposes.

Your Rights:

You have the following rights regarding your data:

  • a) Right of access – the right to request (i) copies of the information we hold about you at any time or (ii) that we modify, update, or delete such information. If we provide you with access to the information we hold about you, we will not charge you for this unless your request is “manifestly unfounded or excessive.” When legally permitted, we may refuse your request. If we refuse your request, we will explain the reasons.

  • b) Right to rectification – the right to have your data corrected if it is inaccurate or incomplete.

  • c) Right to erasure – the right to request that we delete or remove your data from our systems.

  • d) Right to restrict our use of your data – the right to “block” us from using your data or to limit how we can use it.

  • e) Right to data portability – the right to request that we move, copy, or transfer your data.

  • f) Right to object – the right to object to our use of your data, including when we use it for our legitimate interests.

  • To make requests, exercise any of your rights mentioned above, or withdraw your consent to the processing of your data (when consent is our legal basis for processing your data), please contact us via this email address: contact@maisonroshi.com.

  • If you are not satisfied with how we handle a complaint related to your data, you may be able to submit your complaint to the relevant data protection authority. For the UK, this is the Information Commissioner’s Office (ICO). The ICO’s contact details can be found on their website at https://ico.org.uk/.

  • It is important that the data we hold about you is accurate and up-to-date. Please keep us informed if your data changes during the period we hold it.

Links to Other Websites:

This website may, from time to time, provide links to other websites. We have no control over these websites and are not responsible for their content. This privacy policy does not extend to your use of these sites. It is advisable to read the privacy policy or statement of other websites before using them.

Changes in Ownership and Business Control:

  • Maison Roshi Limited may, from time to time, expand or reduce its business, which may involve the sale and/or transfer of control of all or part of Maison Roshi Limited. Data provided by Users will, where relevant to any part of our business so transferred, be transferred along with that part, and the new owner or controlling party will be permitted, under the terms of this privacy policy, to use the data for the purposes for which it was originally provided to us.

  • We may also disclose data to a potential buyer of our business or any part of it.

  • In these cases, we will take steps to ensure the protection of your privacy.

Cookies:

  • This website may place and access certain cookies on your computer. Maison Roshi Limited uses cookies to enhance your user experience on the website and expand our product range. Maison Roshi Limited has carefully selected these cookies and has taken steps to ensure that your privacy is protected and respected at all times.

  • All cookies used on this website are used in accordance with current cookie laws in the UK and the European Union.

  • Before the website places cookies on your computer, a message bar will ask for your consent to set these cookies. By giving your consent to the installation of cookies, you allow Maison Roshi Limited to provide you with a better experience and better service. You can, if you wish, refuse your consent to the installation of cookies; however, some features of the website may not work fully or as expected.

  • This website may place cookies. Below is a list of the cookies we use. We have tried to ensure it is complete and up-to-date, but if you believe we have omitted a cookie or if there is a discrepancy, please let us know. The following cookies are used on our website: [list of cookies].

Type of Cookie and Their Purpose:

a) Strictly Necessary Cookies: These are cookies necessary for the operation of our website. They include, for example, cookies that allow you to log into secure areas of our website, use a shopping cart, or benefit from electronic billing services. We use these cookies to recognize you as a valuable potential customer and maintain an excellent session while you are on our website.

b) Analytical/Performance Cookies: They allow us to analyze your use of our website, recognize and count the number of visitors, and see how visitors move around our website when they use it. This helps us improve the operation of our website, for example, by ensuring that users easily find what they are looking for. This helps us understand how the user navigates and uses our website.

c) Functionality Cookies: They are used to recognize and identify you when you return to our website. We use this cookie to identify your computer and analyze traffic patterns on our website. It allows us to customize our content for you, greet you by your name, and remember your preferences (such as your choice of language or region). By using the website, you agree to our placement of functionality cookies.

  • You can choose to enable or disable cookies in your internet browser. By default, most internet browsers accept cookies, but this can be changed. For more details, please check your internet browser’s help menu. You can disable cookies at any time; however, you may lose information that allows you to access the website more quickly and efficiently.

  • You can choose to delete cookies at any time; however, you may lose information that allows you to access the website more quickly and efficiently, including, but not limited to, customization settings.

  • It is recommended to ensure that your internet browser is up-to-date and to consult the help and advice provided by the developer of your internet browser if you have any doubts about changing your privacy settings.

  • For more general information about cookies, including how to disable them, please visit aboutcookies.org. You will also find details on how to remove cookies from your computer.

General Provisions:

  • You may not transfer your rights under this privacy policy to another person. We may transfer our rights under this privacy policy when we reasonably believe that your rights will not be affected.

  • If a court or competent authority determines that any provision of this privacy policy (or part of any provision) is invalid, illegal, or unenforceable, that provision or part provision will be deemed deleted to the extent required, and the validity and enforceability of other provisions of this privacy policy will not be affected.

  • Unless agreed otherwise, no delay, act, or omission by a party in exercising a right or remedy will be considered a waiver of that right or remedy, or any other right or remedy.

  • This privacy policy will be governed and interpreted in accordance with the laws of England and Wales.

Changes to this Privacy Policy:

Maison Roshi Limited reserves the right to modify this privacy policy as deemed necessary from time to time or as required by law. All changes will be immediately posted on the website, and you will be deemed to have accepted the terms of the privacy policy on your first use of the website following the modifications. You can contact Maison Roshi Limited by email at contact@maisonroshi.com.

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