Frequently Asked Questions

Unfortunately, once an order has been processed there cannot be any changes made to the delivery. If you want to cancel or change your oder, please contact us immediately.

You can make sure our bespoke arcade cabinets will fulfil your
requirements by checking the exact measurements and product details, found in the additional information under each product.

Maison Roshi is based in the UK. Our arcades are available for direct purchase online, or in store at Selfridges London, Segraeti Monte-Carlo and RocheBobois.

We strive to deliver you the best quality products.
However, if you are not satisfied with your order, please see our
*Returns and Refunds* policy for more information.

The price for each arcade cabinet can be found on the product page. For bespoke projects, please contact us and we will provide you with a quote. 

We ship currently to all of the EU and aim by the end of this year to ship to the Middle East and America. Please contact us for more details. 

Alongside confirmation from your bank of the transaction, you will receive a confirmation email from us.

Your arcade will be delivered with a printed manual, where you can find key information on maintaining your arcade, arcade elements and game tutorials. 

Yes, all of our arcades come with a 1 year warranty.

We appreciate that your are paying for a premium product. As such we are using one of the most reputable high end delivery companies, and therefore all delivery costs are at the behest of the customer.

Contact Us

Still have a question? For any further information of questions not covered in this section, please don’t hesitate to contact our team via email at 

We will always aim to get back to you within 48 hours.

For any maintenance related issues, please refer back to your manual or contact us via the email provided. 

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